- Shipping & Returns
Shipping & Returns
Shipping is $12 for Canada, FREE over $125
Shipping is $18 for USA, FREE over $150
US orders are responsible for any duties and/or taxes.
There are NO returns on books, patterns, soaps or needles.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We try to ship within 48 hours (2 business days). We do often ship much sooner. You will receive an email with a tracking number once your package is shipped.